Contact Us
Connecting you with JIHECANG corporate bulk purchasing, responsive order resolution, and Singapore showroom reception.
Bulk Purchase & Corporate Wholesale
Tailored for corporate gifting, restaurants, bars, retail groceries, and commercial events in Singapore. Directly connected to brand origins with 100% genuine guarantees, duty and GST fully paid, offering volume discounts and single-point account manager support.
Tiered Volume Discounts
Tiered pricing based on volume for maximum cost savings
Dedicated Account Manager
Personalized single-point service and fast quotation
Islandwide Rapid Fulfillment
Local warehouse stock with bulk islandwide delivery or pickup
GST Invoices & Corporate Billing
Official Singapore GST invoices and bank transfer supported
Customer Support & Order Assistance
Encountering order delivery delays, address updates, product verification, or need to request a refund? Our support team is committed to rapid, fair resolution within 24 hours.
Partnership & Store Network
JIHECANG has partnered with leading F&B and showroom brands across Singapore (including Xiao Long Kan hotpot and Xia Huang crayfish). We invite restaurants, pubs, retail chains, and suppliers to collaborate with us on distribution and joint marketing.
Singapore Headquarters & Showroom
Frequently Asked Questions (FAQ)
How do I contact JIHECANG for bulk purchases, wholesale orders, or corporate procurement?
You can reach our dedicated corporate procurement team via WhatsApp (+65 8090 4256) or email shop@digialc.sg. Please share the desired products, estimated quantities, and delivery timeframe. Our dedicated B2B account manager will provide tiered wholesale quotes, confirm Singapore warehouse stock, and issue official corporate GST invoices within 1 business day.
How can I resolve order issues (shipping delays, wrong items, address updates) or request a refund/return?
For order inquiries or problem resolution, please call our hotline (+65 8056 0840) or email shop@digialc.sg. Our team responds promptly during business hours (Mon-Fri 9:00-18:00) and commits to resolving delivery, quality verification, or refund requests within 24 hours.
What advantages and support policies does JIHECANG offer for bulk and wholesale clients?
JIHECANG operates a temperature-controlled local warehouse in Singapore with verified 100% genuine inventory, customs duty and GST already paid. We offer tiered volume discounts, dedicated single-point account managers, flexible islandwide fast delivery or warehouse self-pickup, and streamlined corporate procurement workflows.
What are JIHECANG’s office location, showroom address, and operating hours in Singapore?
Our Singapore office and showroom are located at 15 Shaw Rd #05-01, Singapore 367953. Operating hours are Monday through Friday, 9:00 AM to 6:00 PM (Singapore Time, excluding public holidays). You are welcome to schedule an appointment for in-person consultations, product viewings, or bulk partnership discussions.
