Privacy Policy

digitalc isDIGITAL COLLECTION TRADING PTE. LTD.is a trading name of . We respect the privacy of every user and recognize the importance of protecting the information we collect. This Privacy Policy explains how we collect, store, and use your personal information. By using this website, you accept and agree to this Privacy Policy and our Terms and Conditions.

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1. Scope

This Privacy Policy applies only to this website and not to the websites of other companies or organizations to which we link. We are not responsible for the personal information you submit to third parties.

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2. What Information We Collect

We collect your personal information in the following circumstances:

• When placing an order

• When registering an account or service

The information collected may include:

• Name, email address, phone number

• Shipping address, billing address

• Gender information (for personalized recommendations)

• Credit/debit card information (used only for payment processing and will not be shared with third parties)

Where necessary, we will also conduct identity verification and request a phone number for courier delivery.

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3. Cookies / About Cookies

Our website uses cookies to improve your experience:

1. Functional Cookies: Ensure that functions such as shopping cart and wish list are normal.

2. Analytical Cookies: Helps us understand user behavior and optimize the website.

3. Preference Cookies: Remember your preferences like language, location, login name, etc.

4. Advertising Cookies: Show ads that are relevant to you and measure their effectiveness.

By using this website, you agree that we may store cookies on your device. You can delete or disable cookies through your browser, but this may result in some functionality being unavailable.

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4. How We Use Your Information

We may use your personal information to:

• Processing orders and payments

• Provide personalized shopping experience

• Complete deliveries and manage your account

• Fraud prevention and compliance checks

• Send marketing updates (such as new products, discounts, and event information) with consent

We will not sell your information to third parties.

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5. Marketing Preferences / Marketing Subscription and Unsubscription

By signing up for digialc you agree to receive promotional information from us.

• Content includes new product reminders, special offers, event notifications, etc.

• You can unsubscribe at any time through the "unsubscribe" link in the email or contact customer service.

• We will not sell or provide your personal information to third-party marketing companies.

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6. Access and Modification

You can log in to your account and view and modify your personal information and payment information in "My Information / Address Book".
If you need further modification or deletion, please contact our customer service team via email.

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7. Safeguarding Your Information

We take reasonable security measures, including:

• SSL encryptionTransmission to ensure data security

• Sign a security agreement with a third-party payment partner

• Require business partners to implement appropriate data protection measures

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8. Facebook Login

When you log in to a website or app using Facebook, we get:

• Name

• Avatar (uses only the URL provided by Facebook, not stored on local servers)

• Mail

• Facebook ID (for login identification only)

If you need to delete this data, you can contact us by email or phone and we will help to completely delete your account information.

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9. Questions or Complaints

If you have any questions about this Privacy Policy:

• Please visit ourFrequently Asked Questions (FAQ)Page

• Or send an email through the "Contact Us" page on the website

• You can also contact customer service directly

📧 Email:sg001@sg.digiplus-intl.com
📞 Tel: +65 8056 0840