Refund Policy

We are committed to providing you with safe and convenient payment methods and reliable after-sales service. Below are some frequently asked questions and answers:

Payment Methods

We accept the following payment methods:

• Visa

• MasterCard

• PayPal

• GrabPay

• PayNow

⚠️ Please note: some bank cards may have payment limits. If payment fails, please try a different payment method or contact your bank for confirmation.

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What if my product is damaged upon arrival?

• Please take clear photos of the damaged product and packaging within24 hours of receiving the product.

• Contact our online customer service or email sg001@sg.digiplus-intl.com to submit a return or exchange request.

• After verification, we will replace the product free of charge or arrange a refund.

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Can I return the product?

• Alcoholic beverages are a special category. Unless there is a quality issue, we do not accept unconditional returns.

• If the product is damaged or sent incorrectly, please contact us within 7 days of receiving the product.

• We will cover the return shipping costs and process the return as quickly and appropriately as possible.