Shipping Policy

Our goal is to provide you with the best shopping experience in Singapore. Every day, we deliver to thousands of customers to ensure we always provide you with fast and reliable service.

Shipping and handling

• Logistics service providers: JNT, SMSA, and NAQEL are commonly used.

• Processing time: All orders will beWithin 48 hoursShipping (Weekdays only）。

• Estimated delivery time: 7-12 days (for reference only, the specific time depends on the logistics situation).

⚠️ Please note: In case of force majeure such as weather, natural disasters, etc., delivery may be delayed. We will handle it as soon as conditions permit.

Delivery Instructions

1. Please confirm the delivery address is correct before payment. The goods will be shipped according to the address on the order.

2. We will do our best to ensure that the goods are not damaged during transportation. If there is any damage, pleaseWithin 3 working days after receiptContact Us:

   • Tel: +65 8056 0840

   • Mail:sg001@sg.digiplus-intl.com

Order Tracking

• After placing the order successfully, you will receiveOrder confirmation email。

• After the product is shipped, you will receiveShipping confirmation email, which contains:

  • Order number

  • Carrier Information

  • Shipping time and status

  • Package tracking number

• You can find it on the carrier's official website24-hour real-time trackingOrder logistics status.

International Transport

• Shipping services vary by country, please enter your full address during checkout to confirm available services.

• International shipments may incur customs duties and import taxes, which are the responsibility of the recipient.

• It is recommended that you contact your local customs office to learn about relevant regulations before placing an order.